Cookie Policy
The cookies pineo.com uses, what they do and how to change your choice.
Last updated: 3 November 2026
Google Analytics runs for every visitor so we can count visits and see how the site is used. You can switch it off at any time (see “Your choices” below). We only set other optional cookies if you accept them in our cookie banner. Necessary cookies, which make the site and our forms work, are always on.
What cookies are
Cookies are small files a website stores in your browser. Some are needed for the site to work. Others help us understand how the site is used. Some similar technologies store information in your browser in the same way, and this policy covers them too.
The cookies we use
Cookie | Set by | What it does | Type | How long it lasts |
|---|---|---|---|---|
__hs_cookie_cat_pref | HubSpot | Remembers which cookie categories you accepted | Necessary | 6 months |
__hs_opt_out | HubSpot | Remembers that you declined cookies, so we don't ask again | Necessary | 6 months |
__hs_do_not_track | HubSpot | Stops tracking if you have asked not to be tracked | Necessary | 6 months |
__cf_bm | HubSpot (via Cloudflare) | Tells people apart from bots | Necessary | 30 minutes |
_GRECAPTCHA | Google reCAPTCHA | Protects our forms from spam | Necessary | 6 months |
messagesUtk | HubSpot | Keeps your chat conversation if you message us | Functionality | 6 months |
hubspotutk | HubSpot | Recognises your browser so an enquiry can be linked to your earlier visits | Analytics | 6 months |
__hstc | HubSpot | Records visit times and counts | Analytics | 6 months |
__hssc | HubSpot | Tracks the pages viewed in one visit | Analytics | 30 minutes |
__hssrc | HubSpot | Notices when a new visit starts | Analytics | Until you close the browser |
_ga, _ga_<id> | Google Analytics | Counts visitors and shows how they use the site | Statistics (on unless you switch it off) | 2 years |
_clck, _clsk | Microsoft Clarity | Shows how pages are used, such as clicks and scrolling | Analytics | 1 year, 1 day |
_gcl_au | Google Ads | Measures whether visits from our ads lead to enquiries | Advertising | 90 days |
HubSpot ads pixel | HubSpot | Measures ads we manage through HubSpot | Advertising | Varies by ad platform |
We use Google Analytics only to understand how our website is used and to improve it. We have switched off Google signals and the settings that let Google use this data for its own products. Google Analytics only shares information with Google Ads if you allow advertising cookies.
We use Google Ads and HubSpot ads measurement to see how our advertising campaigns perform. These only load if you allow advertising cookies. If we add other advertising platforms, such as LinkedIn or Reddit, we will list their cookies here first.
Your choices
When you first visit, our banner explains our cookies and asks whether you accept the optional ones. You can accept, decline, or choose by category under "Cookie settings". Google Analytics stays on unless you decline analytics cookies: declining switches it off and removes its cookies. HubSpot analytics, Microsoft Clarity and advertising cookies only load if you accept them, and we keep one cookie to remember your choice.
To change your mind at any time, click Cookie settings at the bottom of any page. You can also delete or block cookies in your browser settings, though some parts of the site may then not work as expected.
We also respect Global Privacy Control: if your browser sends that signal, we treat it as declining optional cookies, including Google Analytics.
For more about how we use personal information, see our Privacy Policy. Questions: info@pineo.com.
